User management
Add, update, reinstate, or remove users.
By Charlotte1 author16 articles
Add or remove HR Manager accessGive a user HR Manager access or remove it, including how to add new users and set the correct permissions.
Reinstate a userReinstate a user who was marked as a leaver, including rehired employees, incorrect leave dates, or users not returned by nightly uploads.
Make a user a leaverMark a user as a leaver and resolve issues where leavers still appear in the system.
View leavers in the systemShow users who have been marked as leavers so you can review or update their details.
Edit a user’s calendar using HR accessManually add, update, or remove absences in a user’s calendar using HR access.
Change a user’s line managerUpdate a user’s line manager to ensure absence approvals and reporting are assigned correctly.
Remove a duplicate userRemove a duplicate user account that was created by mistake.
Give a user superuser accessAdd HR Manager access to a user and control the level of visibility they have.
Fix issues when reinstating a userResolve issues where a reinstated user doesn’t appear correctly, is still hidden, or doesn’t show in the reinstatement list.
Disable a user account without making them a leaverRestrict or disable a user’s access without marking them as a leaver.
Remove a user from the systemRemove a user from Access TeamSeer and disable their access in Access Evo.
Remove a bank holiday layer from a userRemove a bank holiday layer ID from a user’s layer array.
Rollover doesn't include all usersFix issues where some users are missing from the rollover report or their allowances weren’t updated.
Change a user’s locationUpdate a user’s location to ensure their working pattern, bank holidays, and allowance are calculated correctly.
Access a leaver’s recordView details and records for users who have been marked as leavers.
Set up unplanned absence approval rightsConfigure approval and update rights for sickness when using the Unplanned Absence Management (UAM) module.