User management
Add, update, reinstate, or remove users.
By Charlotte1 author16 articles
- Add or remove HR Manager accessGive a user HR Manager access or remove it, including how to add new users and set the correct permissions.
- Reinstate a userReinstate a user who was marked as a leaver, including rehired employees, incorrect leave dates, or users not returned by nightly uploads.
- Make a user a leaverMark a user as a leaver and resolve issues where leavers still appear in the system.
- View leavers in the systemShow users who have been marked as leavers so you can review or update their details.
- Edit a user’s calendar using HR accessManually add, update, or remove absences in a user’s calendar using HR access.
- Change a user’s line managerUpdate a user’s line manager to ensure absence approvals and reporting are assigned correctly.
- Remove a duplicate userRemove a duplicate user account that was created by mistake.
- Give a user superuser accessAdd HR Manager access to a user and control the level of visibility they have.
- Fix issues when reinstating a userResolve issues where a reinstated user doesn’t appear correctly, is still hidden, or doesn’t show in the reinstatement list.
- Disable a user account without making them a leaverRestrict or disable a user’s access without marking them as a leaver.
- Remove a user from the systemRemove a user from Access TeamSeer and disable their access in Access Evo.
- Remove a bank holiday layer from a userRemove a bank holiday layer ID from a user’s layer array.
- Rollover doesn't include all usersFix issues where some users are missing from the rollover report or their allowances weren’t updated.
- Change a user’s locationUpdate a user’s location to ensure their working pattern, bank holidays, and allowance are calculated correctly.
- Access a leaver’s recordView details and records for users who have been marked as leavers.
- Set up unplanned absence approval rightsConfigure approval and update rights for sickness when using the Unplanned Absence Management (UAM) module.