If a user has the wrong bank holiday configuration, you can remove the relevant layer ID from their layer array.
📌 Note: You need HR Admin permissions to update user work layers.
Remove the layer ID
Click HR Admin, then click Users.
Click Change user work layers.
Find the user.
Click the Layer Array field.
Remove only the bank holiday layer ID.
Press Enter, then click Save.
Confirm the change
After you save:
The bank holiday layer no longer applies to the user.
Their calendar and entitlement update accordingly.
⚠️ Important: Only remove the specific bank holiday layer ID. Don’t remove other values, as these define the user’s working pattern.
Identify the correct layer ID
If you’re unsure which ID to remove:
Click HR Admin, then click Setup.
Click Custom bank holidays or View default work layers.
Match the layer ID to the correct bank holiday set.
Apply changes to multiple users
To update multiple users:
Repeat the process for each user.
Or review layer arrays in bulk before making updates.