Notifications & emails
Fix missing alerts and email issues.
By Charlotte1 author10 articles
- Welcome email isn't sendingWhat to check when welcome emails don’t send, don’t arrive, or need updating.
- Approver can’t see absence requestsFix issues where an approver receives an email to approve a request, but the request doesn’t appear in their tasks list.
- Set up sickness alertsCreate and manage sickness alerts to notify managers when employees reach defined absence thresholds.
- Line managers not receiving email notificationsResolve issues where line managers don’t receive absence request emails, even when they have approval rights.
- Admin assistant not receiving absence requestsFix issues where an admin assistant doesn’t receive absence request notifications.
- Annual leave booking remindersLearn how booking reminder emails work and what notifications managers and employees receive.
- Not all approvers receive email notificationsUnderstand why some approvers don’t receive email notifications and how to ensure all approvers are notified.
- Disable or enable update report emailsControl whether Access TeamSeer sends update report emails to HR Managers.
- Fix unexpected long-term sickness notificationsStop incorrect return-to-work reminders when a user is still on sick leave.
- Redirect system emailsRedirect or stop system-generated emails for testing or temporary use.