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Disable or enable update report emails

Control whether Access TeamSeer sends update report emails to HR Managers.

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Written by Charlotte Alderson

If you want to disable or enable Access TeamSeer update report emails, this setting applies to all users with the HR Manager role. You can’t enable or disable these emails for a single user.

📌 Note: The update report is only sent to users with HR Manager access.

Understand system behaviour

  • The system either sends the update report to all HR Managers or none.

  • You can’t control this setting for individual users.


Disable update report emails

  1. Click HR Admin, then click Setup.

  2. Click Company Data.

  3. Find Email HR Manager?.

  4. Set the value to No.

  5. Click Save.


Enable update report emails

  1. Click HR Admin, then click Setup.

  2. Click Company Data.

  3. Find Email HR Manager?.

  4. Set the value to Yes.

  5. Click Save.


Check why a user isn’t receiving emails

If a user isn’t receiving the report:

  • Confirm they have the HR Manager accessor role.

  • Check email delivery settings if needed.


Understand available options

  • To stop one user receiving emails, you must remove their HR Manager role.

  • This also removes their admin access to the system.

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