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Set up sickness alerts

Create and manage sickness alerts to notify managers when employees reach defined absence thresholds.

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Written by Charlotte Alderson

If you need to monitor sickness levels across your organisation, you can set up alerts that notify specific users when thresholds are reached. This helps managers track patterns such as frequent absence or high Bradford scores.

📌 Note: You need HR Admin permissions to create and manage sickness alerts.

Create a sickness alert

  1. Click HR Admin, then click Utilities.

  2. Click Add a new alert.

  3. Configure the alert settings.

  4. Click Submit.


Configure alert criteria

You can customise alerts based on your requirements:

  • Set how often the system checks:

    • Daily, weekly, monthly, quarterly, or annually.

  • Limit which employees are included based on their start date.

  • Choose what triggers the alert:

    • Total sick days.

    • Consecutive sick days.

    • Number of sickness episodes.

    • Bradford score.

  • Define the reporting period.

  • Set the threshold that triggers the alert.


Set alert recipients

  1. Click HR Admin, then click Utilities.

  2. Click Set who receives the alerts.

  3. Configure the recipients.

  4. Click Save.

Alerts can be sent to:

  • HR Managers responsible for the employee.

  • The Absence Manager.

  • The employee’s line manager.


Update or remove an alert

  1. Click HR Admin, then click Utilities.

  2. Click Modify or archive an existing alert.

  3. Update or archive the alert.

  4. Click Save.


Understand how alerts work

  • The system checks conditions based on your configured schedule.

  • It sends alerts automatically when thresholds are met.

  • You can adjust criteria or recipients at any time.

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