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Fix uncategorised absences

Resolve issues where sickness absences can’t be deleted from the calendar due to missing or incorrect categories.

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Written by Charlotte Alderson

You may not be able to delete a sickness absence if it doesn’t have a category assigned. This usually happens when the unplanned absence module is enabled and the category wasn’t set correctly.

📌 Note: You’ll need HR Admin permissions to fix uncategorised absences.

Assign a category to an absence

  1. Click HR Admin, then click Utilities.

  2. Click Fix Uncategorized Absences.

  3. Search for the user, then in the Actions column, click Edit.

  4. Select the appropriate category, then click Save.


Confirm the fix

After assigning the category:

  • Go to the user’s calendar.

  • Locate the sickness absence.

  • Delete the absence as required.

📌 Note: Absences must have a valid category before you can edit or delete them.

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