If you can’t delete a group, it’s usually because the group still has users assigned. You must remove all users before you can archive the group.
📌 Note: You need HR Admin permissions to manage groups.
Archive a group
Click HR Admin, then click Groups.
Click Add, rename, and archive (delete) groups.
Find the group.
Set Archived? to Yes.
Click Save.
Remove users from the group
Before fully removing the group:
Click HR Admin, then click Groups.
Click Organise membership from perspective of user.
Select each user assigned to the group.
Remove the group from their assignments.
Click Submit changes.
📌 Note: A group with active users (shown in the Act. column) can’t be removed.
Finalise group removal
After removing all users:
Return to Add, rename, and archive (delete) groups.
Confirm Archived? is set to Yes.
(Optional) Rename the group to indicate it’s no longer in use.
Click Save.
Understand how group removal works
Groups aren’t fully deleted but are archived.
Archived groups don’t appear in standard user views.
You must remove all users before archiving is effective.
Fix “won’t save” issues
If changes don’t save:
Check the group has no active users.
Confirm all required fields are valid.
Try saving again after removing memberships.