If a user doesn’t appear in Team View or can’t be selected as a chosen colleague, they may not be assigned to a group. Group membership controls visibility between users.
📌 Note: Users can only view or select colleagues who share at least one group.
Check and update group membership
Click HR Admin, then click Groups.
Click Organise membership from perspective of user.
Select the user from the list.
Add the user to a group
Select a group from the left column.
Click the right arrow to assign it.
Click Submit changes.
After adding the user:
They will appear in Team View.
They can be selected as a chosen colleague.
Understand visibility rules
Users must share at least one group to see each other.
New users won’t appear until they are assigned to a group.
Check permissions (non-HR users)
If you are not an HR Manager:
You can only select users in your shared groups.