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Change an hourly worker’s pattern

Update an hourly worker’s working pattern, including correcting hours, changing schedules, or updating patterns for returning users.

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Written by Charlotte Alderson

If an hourly worker’s hours change or their working pattern needs correcting, you can update this using the change hours wizard. This ensures their working schedule and holiday allowance remain accurate.

📌 Note: You need HR Admin permissions to update an hourly worker’s pattern.


Change the working pattern

  1. Click HR Admin, then run Change hours wizard for an hourly worker.

  2. Select the employee, then enter the effective date and set the pattern length.

  3. Click Next, then enter the minutes worked for each morning and afternoon.

  4. Click Next, then submit the changes.

  5. Click Finish.

📌 Note: Include non-working days in the pattern length. For example, a Monday to Friday schedule uses a 7-day pattern.


Review and apply allowance changes

After you update the pattern:

  • Review the proposed holiday allowance.

  • Update the value if needed.

  • Confirm the changes to apply the new allowance.

To check the final allowance:

  1. Click My Admin, then click View another user.

  2. Select the user, then click Allowances.


Use the correct wizard

If the user is already set up as an hourly worker:

  • Use the Change hours wizard for an hourly worker.

  • Don’t use the hourly worker setup wizard again.


Fix booking issues after updating pattern

If users still can’t book absences:

  • Check their work layer settings.

  • Confirm the pattern matches their working schedule.

  • Ensure permissions are set correctly.

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