If you want users’ absences to appear in Google Calendar, you can enable Google sync. This allows the system to send calendar entries for booked leave.
📌 Note: Google sync is a one-way integration from TeamSeer to Google Calendar.
Understand how Google sync works
Absences are automatically added to users’ Google Calendars.
Sync runs approximately every 10 minutes.
Events created in Google Calendar don’t appear in TeamSeer.
Enable Google sync
Click HR Admin, then click Setup.
Click Google Sync.
Click User preferences.
Set the value to Yes for required users.
Click Save.
Install the TeamSeer app
Before enabling sync:
A Google administrator must install the TeamSeer app.
Install it from the Google Workspace Marketplace.
📌 Note: Admin access to Google Workspace is required for this step.
Sync existing calendar entries
If absences were added before setup:
Click HR Admin, then click Setup.
Click Google Sync.
Click Sync for all employees.
📌 Note: The full sync usually runs at 8:00 PM.
Understand setup requirements
Initial setup may require configuration support.
Implementation and training may be chargeable services.
Confirm sync is working
After setup:
Book a test absence.
Check the user’s Google Calendar.
Allow time for the sync cycle to complete.