You can’t run the rollover process for a single user. When you run rollover, it applies to all users who share the same business year end date.
📌 Note: You need HR Admin permissions to run the rollover process.
Understand how rollover works
The system runs rollover by business year end date.
All users with that date are updated together.
You can’t select individual users for rollover.
Fix a single user not updated by rollover
If one user hasn’t rolled over correctly, it’s usually because:
A custom bank holiday issue blocked them.
They were marked as a leaver and later reinstated.
Their business year end date was changed manually.
Update the affected user
To resolve this:
Check the user’s Business Year End Date.
Identify which year they are currently in.
Run the rollover for that specific year end date.
📌 Note: Only users with that exact year end date will be affected.
Confirm the result
After running rollover:
Check the user’s allowance for the new year.
Ensure they now match other users in the correct business year.