Access & authentication
Login, passwords, SSO and access rights.
By Charlotte1 author3 articles
New user unable to sign inResolve errors that prevent a new user from resetting their password or signing in, including missing pages, invalid credentials, and activation issues.
SSO login errorsResolve single sign-on (SSO) errors, including Shibboleth and SAML issues that prevent users from accessing Access TeamSeer.
Understand mid-year pro-rata settingsChoose how the system calculates holiday entitlement for users who start or leave part way through the year.